Project Requests
Projects may be requested by University personnel via the Office 365 UTSA BI Project Request Form.
Project Acceptance Criteria
We typically say yes when:
- The request has a high value in terms of return on investment of our effort
- The request benefits a UTSA office or offices at multiple campuses
- Scope is clearly defined
- Request falls within a service documented in our service catalog
- Request can be tied back to at least one item of the BI mission
- Supports decision making
We typically say no when:
- Request comes from a campus entity and a campus IT, BI, or IR unit has not been asked or has not declined to take on the project
- Expected to only ever benefit a single campus-based office
- Scope is ill defined
- Request is not within our service catalog
- Required timeline is not reasonable or feasible (including data is not technically or politically available)
- It’s not meaningful in that it doesn’t touch on BI or University mission
- Another service group is better equipped to fulfill the request
Gray areas:
- We do not possess skills required for fulfillment of request (e.g., API as source of ETL, Use of R language)
- Initially benefits a single campus-based office, but might possibly benefit others later